Shipping Policy

Shipping Policy

Information regarding delivery times, costs, and returns for Amola Beauty products.

  • Standard Shipping (2-5 business days): Free on orders over $69.
  • International Shipping: Delivery times vary by destination (usually 7-14 business days). Rates are calculated at checkout. Free shipping is not available for international orders.
  • Processing Time: Orders may take up to 3 business days to process if items are not on back-order.
  • Dispatch Time: Orders are typically shipped within 1–5 business days from our warehouse.
  • Tracking: All orders include tracking from dispatch to delivery. Tracking information will be sent via email once your order has shipped.
  • Packaging: Orders are shipped in durable packaging to protect products during transit.

Important Notes

  • Amola Beauty is not responsible for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses.
  • We will always do our best to help trace missing parcels.
  • Refunds for shipping costs will not be issued in cases of product unavailability or delays beyond our control.
  • Customs or import fees (if any) are the customer’s responsibility.

Returns & Refunds

1. Defective Products

If your product is defective, please contact our customer support team to initiate a return. Once we receive the defective product, a replacement will be sent immediately. Customers are responsible for the return shipping fee.

2. Non-Defective Products (Change of Mind)

Returns are accepted within 7 days of receiving your order. You will receive a full refund, minus the original processing fee. The return shipping fee is the customer’s responsibility.

Shipping & Tracking Assistance

  • Monitoring Orders: Please track your shipment using the provided tracking number.
  • If No Updates: If there are no tracking updates within 20 days after shipment, contact our support team.
  • Delays: Factors such as weather or customs may cause delays outside our control. We will assist you in resolving any issues quickly.

Customs Fee Policy

Customs fees and taxes are determined by your country’s laws and are not included in your purchase price.

  • Customers are responsible for paying these fees.
  • Failure to pay may result in your order being delayed, returned, or canceled.
  • If your order is returned due to unpaid customs fees, you will be responsible for the processing and return shipping fees.

Warranty Policy

All Amola Beauty products come with a 7-Day warranty.

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